Merchant Agreement
Effective Date: 01 July 2025
This Merchant Agreement (“Agreement”) is entered into by and between STAAR PAYOUT PRIVATE LIMITED (“Company,” “we,” “our,” or “us”) and the business entity or individual (“Merchant,” “you,” or “your”) intending to use our payment solutions, including pay-in (collection) and payout (disbursement) services.
By registering for and using our services, you agree to the terms outlined in this Agreement.
1. Purpose of the Agreement
This Agreement governs the relationship between STAAR PAYOUT PRIVATE LIMITED and the Merchant in connection with the provision of:
API-based payment collection and payout services
Vendor and salary disbursement solutions
Rewards and redemption payment management
System integration, onboarding, and technical support
2. Merchant Obligations
As a Merchant, you agree to:
Provide accurate business and KYC documentation during onboarding
Use the services only for lawful and declared business purposes
Maintain the confidentiality of API credentials and platform access
Comply with applicable laws, including taxation and anti-money laundering regulations
Promptly notify the Company of any security breaches, misuse, or technical issues
3. Company Responsibilities
STAAR PAYOUT PRIVATE LIMITED shall:
Provide secure and reliable access to pay-in and payout APIs
Offer technical support during integration and post-onboarding phases
Ensure data protection and compliance with Indian regulatory frameworks
Monitor transactions for compliance and risk mitigation
Notify Merchants of any service changes, updates, or system maintenance
4. Fees and Settlement
The Merchant shall pay applicable service fees as agreed upon during onboarding.
Settlement timelines shall be subject to banking norms and may vary based on the transaction type.
Detailed invoices and transaction logs will be made available for reconciliation purposes.
5. Compliance and KYC
The Merchant must complete KYC verification as required under the Prevention of Money Laundering Act, 2002.
STAAR PAYOUT PRIVATE LIMITED reserves the right to suspend or terminate services in case of non-compliance or false declarations.
6. Term and Termination
This Agreement shall remain in effect unless:
Terminated by either party with 30 days’ prior written notice
Terminated immediately by the Company in the event of breach, fraud, or misuse
Terminated due to legal or regulatory requirements
Upon termination, access to APIs and platform services shall be revoked, and outstanding dues must be settled.
7. Data Security
The Merchant agrees to adhere to all applicable data security practices
Personal or financial data must not be shared with third parties without consent
All transactions and communications are to be carried out over encrypted channels
8. Confidentiality
Both parties shall maintain the confidentiality of shared data, business models, pricing, and any proprietary information obtained during the course of engagement.
9. Limitation of Liability
STAAR PAYOUT PRIVATE LIMITED shall not be liable for:
Indirect, incidental, or consequential damages
Delays caused by banking systems or force majeure events
Any damages resulting from misuse or unauthorized access
10. Governing Law and Jurisdiction
This Agreement shall be governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
11. Modification of Agreement
The Company reserves the right to modify this Agreement from time to time. Updated terms will be posted or communicated. Continued use of services after such updates implies acceptance.
Contact Information
For questions or concerns regarding this Merchant Agreement, please contact:
STAAR PAYOUT PRIVATE LIMITED
A-1/2, First Floor, Shakti Nagar Extension, Ashok Vihar, North West Delhi, Delhi, Delhi, India, 110052
Email: staarpayout0@gmail.com | info@itstarpay.com
Call: 8743802184